Impression Requirements

We recommend Dual-arch trays.

The impression is best taken at the initial consultation. If, at the consultation, the patient is unsure as to which treatment option to take, we recommend taking a “no obligation quick impression” to prevent the patient having to return.

For a usable impression, please ensure the following:
• The patient’s teeth must be in centric occlusion.
• Include teeth on either side of the treatment tooth.
• Canines should be in the impression as our lab needs canine-guidance to get the occlusion correct.
• The entire crown of the tooth to be treated should be in the impression. Less impression material is required for the opposing arch as only the occlusal surfaces are required.

Material choice
Any silicone impression material is suitable. We recommend fast set PVS materials such as bite
impression materials. Cavex ColorChange Alginate is also acceptable as this is dimensionally stable for 7-9 days.
If you are concerned about the longevity of alginate, please cast the treatment side with
stone-plaster.
Wrap in damp tissue and place in a Ziplock bag. Wrap impressions carefully in bubble-wrap to
minimise the chance of distortion during shipping to the lab.

Australia Shipping Instructions

  1. To arrange a pickup – email auslabs@rhondium.com indicating you have an impression to pick up.
  2. Our team will email you the shipping label. Please print this label and affix it to the outside of your package so that the barcode is facing outwards.
  3. Wrap your impression and place it inside the supplied courier bag or appropriate
    packaging with the prescription form.

AU Free Phone: 1800 449 282

New Zealand Shipping Instructions

Wrap your impression and place it inside the supplied courier bag or appropriate packaging with the completed prescription form.

Shipping address:
Rhondium Ltd
4b Sheffield St, Katikati, 3129
New Zealand

NZ Free Phone: 0800 746 634

Not in Australia or New Zealand? Email info@rhondium.com to inquire about shipping in your country.